Ella Roams

Privacy Policy

1. Information We Collect

We collect personal information when you interact with our website, including but not limited to:

  • Personal Information: Name, email address, phone number, billing information.

  • Usage Data: Information on how you use our website, products, or services.

  • Cookies and Tracking Technologies: We may use cookies to collect data on how users interact with our site.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services to you.

  • Improve our website, products, and customer service.

  • Communicate with you regarding orders, updates, or marketing materials (with your consent).

  • Process payments and deliver your requested services.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website and providing our services.

  • Legal Requirements: When required by law or to protect our rights.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Opt-Out and Data Control

You have the right to opt out of receiving marketing emails at any time. To opt-out:

  • Email Opt-Out: You can unsubscribe from marketing communications by clicking the “unsubscribe” link at the bottom of any marketing email.

  • Contact Us: If you would like to update or delete your personal data, please contact us at [email protected].

We will process your request promptly in accordance with applicable laws.

6. International Transfers

Since Ella Roams operates worldwide, your information may be transferred and stored in countries outside of your own. By using our services, you consent to this international transfer of data.

7. Security

We take the protection of your data seriously and implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]